 |
|
|
 |
 |
|
 |
|
|
 |
|
|
 |
|
|
 |
|
|
 |
|
|
|
|
 |
 |
|
 |
|
|
 |
|
|
 |
|
|
 |
|
|
 |
|
|
|
To look for a specific item then please use the search facility by clicking here
Reference should also be made to 6.11 Seating, 6.12
Counters, and 4.3 Signs and Notices.
To enable all users, including disabled people, to make full use of them, switches,
alarms, telephones and other controls should be fitted within easy reach, at
an appropriate height, easy to see and easy to use. As a general guide most
people, including wheelchair users, can easily reach controls between 400mm
and 1300mm from floor level if there are no obstructions. The following diagram
suggests a useful guide to positioning a variety of control and facilities.
Light switches should be aligned with door handles at a height of 1040mm. Electrical
sockets should be not less than 450mm from the floor.
"Ring for attention" call buttons should be easy to operate, clearly
identified, tonally distinguished from the surrounding surface and reachable
at no higher than 1200mm above floor level. To assist deaf people, they should
incorporate a visual signal that indicates the button has functioned correctly.
Security key-pad card entry or clocking systems should be reachable from a
wheelchair at no higher than 1200mm above floor level.
The clear height of a knee recess should be not less than 750mm, and the width
not less than 900mm, preferably 1200mm.
All floor surfaces should be slip-resistant.
Detailed signs, such as menus, on a wall or displayed through a window should be clearly visible for everyone. The approximate eye level of a wheelchair user is between 900mm and 1400mm.
The top of at least one wall-mounted telephone in any installation should be
no higher than 1200mm above floor level. There should be a clear level area
1500mm x 1500mm and unobstructed approach. A shelf of sufficient size for a
portable text-phone (minimum 250mm wide and 200mm deep) should be provided adjacent
to all public telephones, located so that the handset can be placed on the portable
textphone. Other helpful features include support rails, adequate lighting and
adjacent seats. The choice of larger buttons with clear lettering or numbering
assists visually impaired people. Fitting the telephone with an inductive coupler
assists hearing aid users. The provision of a textphone enables deaf people
to make calls.
Check-outs in supermarkets and shops should be wide enough for wheelchairs
and double baby-buggies (minimum clear width 1200mm). Units with multiple check-outs
should provide at least one in five wide check-outs. At least one of the wider
check-outs must be staffed throughout public opening hours.
Barriers to direct queues of customers are erected in establishments such as
banks, building societies, post offices, cinemas and leisure facilities. Barriers
should be at least 1000mm high and fitted with a second, lower rail to prevent
guide-dogs walking beneath the barrier. Ideally, they should be fixed to the
floor and of sturdy construction, capable of offering temporary support without
collapsing. To allow passage of wheelchair users and pushchairs, the aisles
formed by the barriers should have a clear width of at least 1200mm, with a
diameter of 1500mm at any turn. By colour and tonal contrast, barriers should
stand out from their surroundings, especially when placed across the line of
approach. Wherever waiting is anticipated, the provision of some seating is
appreciated.
home page | contents | introduction | principles and policies | useful information | appendices
fact sheets: general | development | external environments | buildings | transport | education
